Returns & Exchanges Policy
At Total Sport North East, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Please note that customized teamwear and printed jerseys are non-returnable unless a manufacturing fault is present.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Package Your Gear
Securely pack the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship to Our Warehouse
Affix the provided return label to your parcel and drop it off at any authorized courier location or bring it directly to our North East storefront.
Receive Your Refund
Once our team inspects the returned sports equipment, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing